membership officer

over de organisatie

IETM – International network for contemporary performing arts is one of the oldest and largest international cultural networks in the world, uniting the voice of over 450 members based in over 60 countries working in the contemporary performing arts worldwide.
IETM creates multiple networking opportunities, peer-to-peer learning, exchanges and dialogues via different activities: events, training opportunities, membership programmes, partnerships, advocacy actions, research and publications, and dissemination of key information for the performing arts.

over de functie

The Membership Officer will support the Membership Manager with their daily tasks. During the contracted period, the Membership Manager will split their time between IETM’s membership activities and coordinating an IETM-led project until 31 March 2026. Additionally, the Membership Officer will execute tasks in collaboration with the IETM Production and Communications teams.
The tasks include but are not limited to:

General membership management tasks:

• Support the implementation of the yearly membership renewal process and the onboarding of new members, including liaising with IETM administrator. ● Support the onboarding process of new IETM members, including administrative tasks and welcoming new members via online sessions.
• Answer email requests and queries regarding the IETM membership.
• Building and maintaining relationships with the IETM members as well as potential IETM members.
• Monitor the users' accounts created on the IETM website: approving new accounts, assisting in account creation, supporting members with access and updates.
• Keep up-to-date the IETM CRM database (CiviCRM).
• Produce statistics about the members and create engaging slide presentations.
• Supporting the preparation of IETM elections and the General Assembly 2026 in collaboration with the Secretary General and Membership Manager.

Communications tasks:

• Contribute to updating and maintaining the IETM website (Drupal CMS) by uploading texts and building forms.
• Collaborate with the comms team to create dissemination strategies to engage the IETM membership.
• Supervise the members-only tools of the IETM website: approve members news, articles and call to actions, forum management, and maintenance of the advanced search tool.
• Collect sector news to share with the network and beyond. www.ietm.org

Tasks connected to IETM events

• Oversee the IETM travel grants, including the administrative follow-up with members
• Coordinate the application and selection process of IETM Pitchorama, IETM’s pitching session.
• Support the implementation of the IETM Buddy System.
• Manage requests and registrations of delegations for IETM events in collaboration with the Production team.
• Draft VISA or funding invitation letters for IETM members in collaboration with the Production team. Tasks connected to IETM projects
• Support the implementation of IETM Global Connect, including booking travels and supporting the production of the programme’s podcast.
• Contribute to the development of upcoming new membership projects/
• Support the reporting for IETM EU network grant, in collaboration with the Secretary General and Membership Manager.

profiel kandidaat

IETM is committed to diversity, equity, and inclusion, and welcomes applicants from all backgrounds. This position is for you if you:

• Have two years of work experience (internships included) within the cultural sector in similar positions (examples are marketing, community management, project management, administration etc.)
• Have a strong interest in, and good knowledge of, the contemporary performing arts sector.
• Have a bachelor degree in a relevant subject (cultural management/administration, marketing, management, etc.).
• Have a basic understanding of office software (e.g. Microsoft 365, Google Suite and Zoom) and have the confidence to learn other applications as required.
• Have an analytical mind: numbers and Excel sheets are your friends.
• Are familiar with CRM tools and Excel, and interested in learning more.
• Are fluent in spoken and written working English (knowledge of other languages is a bonus) and have the ability to communicate effectively both in writing and in person.
• Able to build and maintain excellent relationships with the team, external partners, members and participants. www.ietm.org
• Are passionate about creating outreach and engagement strategies through an innovative and inclusive approach.
• Relate to the values of openness, flexibility, inclusiveness, fairness and curiosity.
• Are a fast learner and a good listener.

aanbod

This is a part-time position (50% - 19 hours per week), located in Brussels, Belgium. We offer flexibility between home/remote work and in house work. The IETM team meets regularly at the IETM office.

• The wage is based on the Flemish salary scales for the performing arts sector (CAO PC 304) Scale C+.
• The contract offered is a temporary 7-month contract from 1 December 2025 until 30 June 2026. Extension may be possible pending funding applications.
• Luncheon vouchers (7 euros per day worked) and travel vouchers are given for days worked.
• The working hours and days of the selected candidate will be set based on an agreement. Core working hours are between 09:30 and 17:30. Hours can be flexible to suit the employee – however, they will not normally start before 08:00 and will not continue after 19:30. Weekend work is not required. Overtime will be compensated in time off.

wijze van solliciteren

To apply for this position, please send your CV and motivation letter in English to recruitment@ietm.org with the subject line “Membership Officer”

Please note: CVs and cover letters must be no longer than one page each. Only the first page of each will be considered.
Deadline: Monday 13 October 2025 at 17:00 CEST First interviews: Week of 10 November 2025 (online)
Second interviews: Week of 17 November 2025 (in person or online if unable to travel to Brussels)
Shortlisted candidates may be required to complete a small assignment.

For more information, please visit our website www.ietm.org.
If you have questions, please contact us at recruitment@ietm.org.